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FAQ


How are your boxes packaged?

Our boxes are shipped using beautiful kraft paper boxes made from 100% recycled materials and printed on with plant-based inks. We use crinkle paper to pad the contents when shipping fragile items.

How long to shipments take to arrive?

We'll email you a tracking number when your box is on its way. We ship via USPS from Tempe, Arizona. Those of you in surrounding states should receive your shipment within a day or two. The further away, the longer it will take, but it shouldn't be more than one week for anywhere in the US.

Can I add a gift note?

Unfortunately, we're not set up to accommodate the inclusions of gift notes.

Can I pay via PayPal?

Yes you can! Add items to your cart and then on checkout select the PayPal button under "Express checkout".

What currency do you charge in?

All prices are in USD.

How much is Canadian / International Shipping?

Canadian and International shipping costs are calculated based on how much you spend on boutique items using the following standards:

Shipping Costs

Total Spent in Shop Up to $11.99 $12-$20.99 $21-$49.99 $50-$74.99 $75-$150.99 $151+
Canada $5 $8 $15 $20 $30 $50
International $10 $13 $25 $30 $50 $80

What is your refund / return policy?

We rarely have issues with our products or boxes but when we do we always work hard to resolve any issues that come up. All of our products and box orders are final sale, and not available for returns or refunds. If you receive a product that is defective or if an item is missing from your order, we will be happy to ship you a replacement. Please do not ship items back to us, you can keep any defective products.

How does your trees.org partnership work?

We have a partnership with trees.org and for every box and boutique item sold, we plant a tree. For more information please visit their website at trees.org.